- To be successful in today's market, a firm must:
A. serve customer desires.
B. provide quality products/services that offer high value.
C. be able to detect and respond quickly to changing customer desires.
D. focus all of its efforts upon providing customer value.
E. all of the above
Understanding markets and developing/implementing strategies to attract/profitably hold customers is the essence of:
A. consumer research.
B. traffic analysis.
C. marketing strategy.
D. marketing campaigns.
E. marketing tactics.
_____________is a growth strategy based on increasing sales of current products to current markets.
A. product development
B. diversification
C. market penetration
D. all of the above
E. none of the above
Which of the following is a key factor in a company's macro-environment?
A. political environment
B. demographic environment
C. social-cultural environment
D. technological environment
E. all of the above
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